Support
Read a support ticket
The ticket conversation (your messages and support replies) and status.
Pass wait (1-25 seconds) to hold the request until a NEW support
reply arrives — pass back afterCursor from the previous response so
“new” is well defined.
GET
Read a support ticket
Authorizations
Authorization: Bearer hmok_... API key or a dashboard session token
Path Parameters
sup_ ticket id
Query Parameters
Hold up to N seconds for a new support reply.
Required range:
1 <= x <= 25Opaque cursor from a previous response (nextCursor).
Response
Ticket detail.
sup_ ticket id
Available options:
open, pending, resolved Up to the 20 most recent conversation messages.
Opaque cursor — pass as afterCursor next time.
Present when a wait window expired with no new reply.
Read a support ticket