> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hookmyapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SaaS Mode

> Add your customers' WhatsApp and Instagram messaging to your app or SaaS.

Your customers connect their own WhatsApp numbers or Instagram accounts. You can send and receive messages on their behalf.

## Set up with your AI agent

Paste one prompt into Cursor, Codex, Claude Code, or any coding agent, and it sets everything up for you.

<button className="agent-prompt-copy" data-agent-prompt-copy>
  <svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round" aria-hidden="true">
    <rect x="9" y="9" width="13" height="13" rx="2" ry="2" />

    <path d="M5 15H4a2 2 0 0 1-2-2V4a2 2 0 0 1 2-2h9a2 2 0 0 1 2 2v1" />
  </svg>

  <span data-label>Copy instructions for your AI</span>
</button>

## How it works

1. **Create a customer.**
2. **Send them an onboarding link.** They open it, click through Meta official connect flow, and their number or account is live under that customer.
3. **Receive messages at your webhook.** Set one destination for your organization and every new customer channel forwards to it. You can point any channel somewhere else later.

## Where to start

Create your first customer in the app, or from the terminal:

```bash theme={null}
hookmyapp customers new "Acme Corp"
hookmyapp customers onboarding-links create --label "Acme" --channel-type whatsapp
hookmyapp customers onboarding-links create --label "Acme Instagram" --channel-type instagram
```

Send the link, and the customer channel appears in your dashboard the moment they finish connecting.

* [Customers](/saas-mode/customers): create and manage customers in your app or SaaS
* [CLI](/saas-mode/cli): manage customers and customer channels from the terminal
* [MCP](/saas-mode/mcp-server): let an AI agent manage SaaS Mode
* [Onboarding links](/saas-mode/onboarding-links): how customers connect their own channels