> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hookmyapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customers

> Create and manage customers in your app or SaaS.

## Create customer

In the app: **Customers → New Customer**.
From the terminal:

```bash theme={null}
hookmyapp customers new "Acme Corp"
```

If your own system already has an ID for this customer, attach it so the two stay linked:

```bash theme={null}
hookmyapp customers new "Acme Corp" --external-id crm-123
```

You can also skip this step entirely: an [onboarding link](/saas-mode/onboarding-links) that is not tied to an existing customer creates one automatically when the customer connects.

## Work with customers

```bash theme={null}
# Every customer in your organization
hookmyapp customers list

# Make Acme the active customer
hookmyapp customers use "Acme Corp"

# Show the active customer
hookmyapp customers current
```

After `customers use`, every channel and webhook command runs against that customer, so `hookmyapp channels list` shows channels for Acme, not yours.

## Move channel

Channels can move between customers:

```bash theme={null}
hookmyapp channels move ch_AAAAAAAA "Acme Cafe"
```

Point it at a channel ID, `<phone>`, or `@<username>`, and at a customer name or `ws_` ID.
Forwarding settings travel with the channel.